DR Table Games Dealer/ Floor Supervisor

Summary: This position is responsible for controlling an assigned game in an efficient and profitable manner that promotes superior staff, guest and vendor relations.
Assist with managing the Table Games Department; provide staff with effective guidance and assistance in regards to accomplishing the goals and objectives of the table games facilities; perform duties in an efficient and profitable manner while promoting superior staff, guest and vendor relations.
Essential Functions: Conduct assigned game according to department procedures.
Handle guest transactions for buy-ins and payoffs.
Notify supervisor of any irregularities noted in guest play and of other transactions during shift.
Assists with personnel functions, such as: training, development, supervision, and delegations.
Will perform these functions in a timely manner.
Supervise, coach, instruct and direct dealers in proper procedures of appropriate aspects of table games operations including but not limited to correction of errors, recommendations of disciplinary actions and monitoring all work processes.
Track and document play of patrons including but not limited to monitoring wager amounts, length of play, purchase amounts and wins/losses.
Assists with preparing daily payroll for accounting and any other reports according to department and company needs.
Forwards all concerns regarding guests and team members to supervisor.
Involve the department with casino promotional programs.
Ensure employee compliance with all departmental, company, gaming, state and federal laws, policies, procedures and any other applicable rules and regulations; will also enforce all required safety codes.
Maintain company, employee and patron information confidentiality.
Must be able to complete any training provided by the company for this position.
Provides a high standard of professionalism and guest service.
Perform other duties and special projects as assigned.
Knowledge, Skills, and Abilities (Minimum Qualifications): High School Diploma or GED.
Ability to communicate effectively to staff members and guests of the casino.
Six (6) months Dealer experience is rerquired.
Thorough knowledge of all tables games that are offered (Blackjack, Roulette, novelty games, etc.
).
Must be computer literate with proficiency in Windows based programs.
Must have exceptional communication and organizational skills.
Ability to read, analyze and interpret: various business reports, operation and maintenance instructions, technical procedures, documents for safety rules and company or governmental regulations paperwork.
Ability to add, subtract, multiply, divide and compute discounts, fractions, interest rates, ratios and percentages.
Ability to maintain company, employee and patron information confidentiality.
Must be able to successfully complete Title 31, Banking Secrecy Act training.
Will be required to obtain and maintain a Class 12 or 13 Mixology (MAST) permit, whichever is applicable.
Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
Must be able to obtain and maintain a valid Tribal Gaming License.
Ability to work variable hours, including days, evenings, weekends, holidays and extended hours.
Physical Demands / Work Environment: Ability to comprehend complex issues.
Ability to be given verbal and written instruction and apply the instruction accurately.
Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
Speech and hearing ability to project voice to small and large audiences, carry on telephone/radio conversations, hear and grasp verbal communications and equipment prompts.
Manual and finger dexterity as required to perform daily job duties.
Ability to occasionally sit for prolonged periods of time.
Ability to frequently walk and/or stand for prolonged periods of time.
Ability to occasionally lift and/or move up to 35 pounds.
Ability to frequently bend, squat, stoop, and/or reach.
Occasionally works near or around electricity.
Frequently works near or around mechanical moving parts.
Occasionally exposed to vibration.
Frequently exposed to a high level of noise in the work environment.
Frequently exposed to tobacco smoke.
Frequently exposed to fumes or airborne particles.